Your Pool Project,
Step by Step
Based in North Carolina, Elite Pools helps homeowners throughout Eastern and Central North Carolina plan and build fiberglass and gunite pools. Here’s what to expect when working with our team.
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The Elite Difference - Explore why clients choose us
The Elite Difference
From Planning to Finished Backyard
Check out our gallery of photos showcasing our pool renovation work, including updating tile and modernizing pool equipment. A true testament of the quality of work that Elite Pools provides!
Let's Get Deep
Reaching out about a pool project can feel overwhelming, especially if it’s your first time buying a pool. You may have plenty of questions and aren’t sure where to begin. We’re here to help you work through it. Here’s what to expect when you take that first step with Elite Pools.
Step 1: Introduction
- Whether you call us directly, fill out a form on our website, or stop by our Greenville showroom, the first step is a conversation.We’ll talk about what sparked your interest in a pool, how you picture using it, your budget, and what you value in a pool builder.
- Just as importantly, we want to understand what would make the installation experience a good one for you.This conversation helps us recommend a direction that fits your priorities and investment.
- It also gives us both an opportunity to determine whether Elite Pools is the right fit. If you’re looking for something we don’t offer, we’ll tell you early so you can spend your time pursuing the right solution.
Step 2: Show Room Meeting / Site Visit & Evaluation
- Many customers begin with a visit to our Greenville showroom, where we typically have 15–30 pool shells available to explore. It’s an opportunity to see the sizes, shapes, and features in person, compare options, and get a feel for what suits your family beyond the pictures in a brochure.
- If visiting the showroom isn’t practical, we can begin with a site visit and discuss options at your property. During the site evaluation, we explore how your preferred pool and layout would work in your backyard. If you haven’t chosen a pool yet, we use your goals and the site conditions to guide our recommendations. We consider how the space will function, what installation may involve, and how those decisions affect your budget.
- If a different placement or approach could reduce costs while preserving what matters to you, we’ll explain that option. The goal is to develop a practical direction that fits your property, supports your priorities, and keeps your investment in mind.
Step 3: Project Plan & Investment
- By this stage, we’ve learned about your property, your project goals, and what matters most to you throughout installation and pool ownership. Now we bring those conversations together into a proposed plan and investment for your review.
- We’ll meet over the phone or in person to walk through the recommendations, explain the details, and discuss any options you’re still considering.
- We also review responsibilities and expectations, including communication during construction and support after completion.
- Your feedback is an important part of this conversation. Have we missed anything? Does the plan reflect your priorities? Is there something you’d like to approach differently? We want you to feel comfortable speaking openly so we can work through those details together.
- Once the scope, investment, and expectations feel aligned, we discuss whether you’re ready to move forward and what the next steps involve.
Ready for
the Elite Difference?
Schedule a Consult Today.
Projects are major investments & are a big decision. That’s why we used our customer experiences over the years to refine the process, in a way that delivers project outcomes that leaves clients satifised.
