Step 1: The Introduction
You don’t need to have everything figured out. Share your information, and our team will contact you to learn about your ideas, answer your initial questions, and discuss how we can help.
A Conversation About What Matters to You
Start Wherever You Feel Comfortable
- Whether you call us, fill out our website form, or stop by our Greenville, North Carolina showroom, the introduction is your opportunity to ask questions and get to know Elite Pools.
You may already have a particular pool in mind, or you may just be exploring the possibilities. Either is a good starting point.
Tell Us What You Want From Your Backyard
- We’ll talk about what sparked your interest in a pool and how you picture using it. Family time, entertaining, exercise, or a quiet place to unwind can each lead to different recommendations.
We also want to understand what you value in a builder and what would make the project experience a positive one for you.
Discuss Your Investment and Timing
- Talking about your budget early helps us offer realistic guidance and focus on options that fit your priorities. We’ll also discuss when you hope to enjoy your pool and any other plans that may affect the project.
You don’t need an exact number or a firm construction date to begin. The goal is to understand where you are and what information would help you move forward.
Decide Whether We’re the Right Fit
- This first conversation gives us both a chance to determine whether working together makes sense. If you need something outside our services or approach, we’ll tell you early out of respect for your time.
If there’s a good fit, we’ll agree on the next step—typically a showroom meeting or site evaluation—and explain what to expect.
Should I use plaster or Pebble Tec®?
This depends on durability, cost, your backyard area's natural surroundings, and how much pool maintenance you are willing to do.
What is plaster?
The most commonly used pool surfacing style is the standard pool plaster, which is often found in older pools. This traditional interior finish has been around since the 1960s and has undergone various improvements. Although standard plaster is less expensive than Pebble Tec®, it has some drawbacks. Its porous nature makes it vulnerable to discoloration, staining, and bacterial growth, requiring more chemicals to maintain proper water chemistry. However, with proper maintenance, these concerns may take years to arise. It is recommended that a plaster pool be re-plastered every five years.
What is Pebble Tec®?
In recent decades, Pebble Tec® has emerged as a popular trend in pool resurfacing for good reason. Although more expensive than plaster, it is considered the highest quality material available due to its durability and ability to mask chemical residue. Pebble Tec® is available in various aggregate types and colors, ranging from tan to blue/green hues. The surface is composed of specially formulated cement blended with pebble aggregates, giving it a rougher texture compared to plaster, resembling the bottom of a creek or riverbed. For those concerned with texture, Pebble Sheen® is a similar option with smaller aggregates. With proper maintenance, a Pebble Tec® surface can last 20 or more years.
Share your information, and our team will contact you to discuss your project and coordinate the next step.